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Simplifying Shipping and Delivering for Zymo Microbial

Zymo Research struggled with complex, error-prone shipping for biological samples. The Zymo Sequencing Hub revolutionized the process, ensuring a seamless, efficient, and compliant experience for both customers and internal teams.

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Onboarding Time

↓35%

user retention

↑25%

Olympus: From Legacy Systems to Scalable Future

Olympus is a B2B SaaS solution designed for asset management services. The project involved transitioning an outdated desktop application to a cloud-based platform, aiming to streamline complex workflows, enhance data handling, and improve overall user experience through responsive design.

The client, a well-established e-commerce platform, sought to improve their website's navigation to enhance user experience and increase conversion rates.

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User Error Rate

Engagement

↓25%

150%

User Satisfaction

4.8*

Enhancing Usability in Molarray Medical Device

Molarray is a biotech company specializing in liquid handling systems for diagnostic testing and research. As the sole designer, I led the design of a healthcare application interface for molecular diagnosis products and digital screens, designed an operational dashboard to simplify user flow, and conducted user research through collaboration with stakeholders.

A leading bank wanted to revamp their mobile app to provide a more user-friendly and secure experience

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User Error Rate

Engagement

25%

12 min

User Satisfaction

4.5*

Optimizing Didi’s Match Algorithm: Smarter Matches, Happier Riders

As urbanization continues to accelerate, traditional public transportation systems face growing challenges in addressing the mobility needs of modern city dwellers. While buses have served as the cornerstone of public transit for decades, their limitations are increasingly apparent.

Redesigned an existing e-commerce website to improve the user experience and increase sales, including a streamlined checkout process and improved navigation.

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Match Rate

Engagement

85%

12 min

User Drop-off

User Satisfaction

70%

4.5*

Techniks B2B E-commerce

The Techniks project redesigned a B2B CNC tooling e-commerce platform, improving navigation, search, and product discovery for a better user experience.

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Match Rate

85%

User Drop-off

70%

U of T Mobile Order

The U of T Mobile Order project improves the Chestnut Residence dining experience by enhancing app visibility, streamlining ordering, and optimizing pick-up to reduce wait times and crowding.

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Match Rate

85%

User Drop-off

70%

U of T Mobile Order

The U of T Mobile Order project improves the Chestnut Residence dining experience by enhancing app visibility, streamlining ordering, and optimizing pick-up to reduce wait times and crowding.

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